About Us

We specialize in working with retirees, and those about to retire. We help our clients avoid mistakes that can drain retirement savings. Our goal is to take the mystery out of investing, managing risk, preparing for retirement, and preserving your wealth. By helping you acquire the information you need to pursue your financial objectives, we hope to establish a long and trusted relationship with you.

Our Mission


We are committed to contribute to the financial well-being of our clients by combining compassion, education and expertise. As senior advocates, we always place the needs of our clients first.

Our Agents

Paul Sweeney

Paul has been a licensed Insurance Agent since 1980. He began his career working for an Insurance Company that catered to the retired population. In 1992 he decided to open his own agency that would specialize in providing “quality products for quality people”, in other words retirees and those who were planning on retiring. He formed Quality First Insurance Agency in order to fill that need in Washington County, Maryland and its surrounding areas.Paul has been married for more than 30 years. He and wife, Denise, have two sons. He has lived in Washington County for more than 35 years now, and considers this area his home.All of our agents have the same goal in mind, and that is “we are committed to contribute to the financial well-being of our clients by combining compassion, education, and expertise. As senior advocates, we always place the need of our clients first.” That is our mission statement and that is our promise to every one of our clients.You may contact Paul by e-mailing him at p.*******@my****.net or by calling him at 301-797-1400.

Alex Sweeney

Alex joined Quality First Insurance in 2015 after completing his Bachelors Degree in Business Administration at Lebanon Valley College, a small private college located in Annville, Pennsylvania just outside of Hershey. Alex is the youngest son of Paul and is proud to join Quality First Insurance and work in the family business. Alex is a licensed insurance agent holding both his life and health and property and casualty licenses. Alex is a resident of Hagerstown, Maryland and has been very active in coaching and promoting Ice Hockey in the local community at the Hagerstown Ice and Sports Complex. He played 4 years of collegiate hockey at his alma matter Lebanon Valley College. Alex hopes to grow and expand Quality First and prepare the business for the future by improving on existing technology and systems to make the agency as efficient as it can be. Alex is an expert in Medicare Supplements, Life, Final Expense, and Annuities. If you have any questions for Alex the best way to reach him would be through his e-mail at or by calling him at the office at (301)-797-1400.

Ken de Lauter

Ken entered the insurance profession in 1987 upon graduation from Frostburg State University. He was instrumental in the founding of Quality First Insurance in 1992. Ken was a member of the Pacesetters Club in 1998 & 1999 with United American Insurance. Ken specializes in the insurance needs of seniors and related issues including:

  • Medicare Supplements
  • Prescriptions
  • Long Term Care
  • Annuities
  • Life Insurance

“I enjoy speaking with seniors on their issues of concern and finding ways to resolve them.” Ken serves the Western and Central Maryland regions.You may contact Ken by phoning 301-797-1400, 800-745-1411 or via e-mail: wm************@ya***.com.

Bill Dellinger

Bill is a life-long resident of Washington County and currently resides in Hagerstown with his wife, Vicky. Their daughter and her family live nearby and this allows easy access to their “pride and joys”, grandson, Tyler and granddaughter Mikayla. Bill has been a licensed Life and Health agent for more than 25 years and enjoys solving individual insurance needs and situations. Bill follows the Golden Rule in his business life as well as his personal life and always places the needs of his clients first.”Quality First Insurance Agency provides me with all the tools necessary for the accomplishment of my purpose – Helping others” Bill is ready to help you with your insurance needs… you can reach him at 301-797-1400 or bi************@my****.net

Todd Smith

Todd joined Quality First Insurance, Inc. in August 2000 and has specialized in working with seniors and senior insurance products. He is licensed in both Pennsylvania and Maryland with a primary focus on PA seniors. “Often times, insurance and Medicare can be confusing. It is my desire to help area senior citizens better understand these issues, and do so with honesty and integrity. I then attempt to find the best benefits and coverage available to meet their needs”. Contact Todd at (301) 797-1400 or e-mail at ts****@fr*************.com

Robert Tantillo

Bob Tantillo is proud to be a representative with Quality First Insurance. Having known Paul Sweeney since 1994, and having worked with him on advertising projects since 1999, Bob was well aware of the agency’s solid reputation and knew joining Quality First Insurance was a positive decision. Bob’s concentration is Medicare Supplements and he looks forward to helping individuals 65 and over select a Medigap Policy that provides both excellent health-care coverage and peace of mind. Bob and his wife Kim are the parents of two daughters. He is a graduate of Shippensburg University and plays electric bass in THE RHYTHM KINGS band. You can reach Bob by phone at 301-797-1400 or toll-free at 1-800-745-1411 and by email: r.********@my****.net.

Debi Calandrelle

Debi came to Quality First in 1996 as Office Manager. In 1997 she became a licensed Property and Casualty agent, providing automobile and home insurance.With nearly 25 years of experience in the customer service field, Debi feels that she provides the type of respectful, courteous service that everyone deserves.For information regarding Maryland automobile or home insurance, you may e-mail Debi at De***@my****.netor call her at 301-797-1400.


“Contempory Retirement On The Radio”
Live every Wednesday
from 9:30AM – 10:00AM
Hagerstown, MD